Assistant Store Manager

Company: Safelite
Location: Anchorage
Posted on: April 16, 2025

Job Description:

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.What You'll GetCompetitive weekly pay and bonus opportunities.A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.Up to $5,250 annually in tuition reimbursement.Paid training and all the tools and resources you'll need to be successful.Responsibilities:

• Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
• Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.
• Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
• Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
• All other duties as assigned.What You'll Need
• High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.
• 1+ year of supervisory/leadership/key holder experience.
• 3-5 years of experience in retail or service center environments; automotive experience preferred.
• Proficiency with Microsoft Office Suite, web applications, and general office equipment.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.#LI-RECRUITERTAG--Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.Join our Talent CommunityDidn't find the right job? Upload your resume for ongoing consideration!Who We AreSafelite was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually.Safelite AutoGlass, the nation's largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 Mobile Glass Shops across all 50 U.S. states, while Safelite Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients.We're People Powered: Our people come first. We care about your well-being and we'll give you what you need to have a happy work/life.We're good at what we do: we're proud of our 88% Net Promoter Score (NPS).We're big: We're owned by Belron, the world's largest vehicle glass company, spanning 40 countries across 6 continents.We're trustworthy: We provide coverage to all U.S. drivers in all 50 states.We give back: Community service is important to us - we've even recycled 107K+ tons of glass to date.We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer.What You Should KnowAccessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings.Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to.
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Keywords: Safelite, Anchorage , Assistant Store Manager, Hospitality & Tourism , Anchorage, Alaska