CLIENT ADVOCATE
Company: North Slope Borough, AK
Location: Anchorage
Posted on: November 16, 2024
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Job Description:
Salary: $29.45 Hourly
Location : Barrow, AK
Job Type: Full time
Job Number: 05-24-042
Department: Health & Social Services
Division: Emergency Shelter
Opening Date: 09/16/2024
Closing Date: 11/15/2024 5:00 PM Alaska
Summary or Purpose
Responsible for the day-to-day direct care oversight of clients.
Plans and oversees the program activities ensuring a safe,
therapeutic quality of care. Provides multi-cultural appropriate
care.
This job description serves for Client Advocates who may work at
the NSB Arctic Women in Crisis Residential Shelter, Children &
Youth Services Residential Program, or the Integrated Behavioral
Health Outpatient Program.
Essential Duties and Responsibilities
The following duties ARE NOT intended to serve as a comprehensive
list of all duties performed by all employees in this
classification. Shown are duties intended to provide a
representative summary of the major duties and responsibilities.
Incumbent(s) may not be required to perform all duties listed and
may be required to perform additional, position-specific
duties.
Provides trauma informed care and evidenced-based counseling
services to residential and non-residential clients within scope of
authority; supervises behavior and activities of clients.
Facilitates a calm, healing, and safe environment for clients,
which include being trauma informed and developmentally
appropriate.
Implements and follows the designed program schedule and structure
by providing informal education and motivational counseling;
initiates and oversees activities for clients.
Participates in agency functions which may consist of community
outreach, education, and presentations.
Completes admission and discharge screening protocol, documents
client interactions as outlined by program policies and procedures,
and reports any significant issues immediately to the
supervisor.
Monitors clients, de-escalates client behavior, follows established
safety protocols, initiates intervention services as needed, and
calls for assistance as required.
Attends scheduled meetings as requested by supervisor to ensure
programmatic and client needs are met; transports clients to
appointments as needed.
Evaluates client care continually and recommends changes to meet
the individualized client needs.
Confers and consults with supervisors as needed; collaborates with
other professionals to provide and advocate for continued care
outside the limitations of the program.
Updates and maintains a variety of program records; documents all
services and activities within appropriate timeframes outlined in
program policy.
Prepares meals as outlined by the menu schedule and adheres to the
food regulation guidelines.
Maintains a clean, safe, and orderly program in accordance with
licensing and OSHA regulations; performs housekeeping functions as
directed, including meal preparation, cleaning and laundry.
Maintains appropriate boundaries, professional attitude, and
appropriate behavior at all times with staff and clients.
Respects and acknowledges client rights and maintains strict
confidentiality in all client matters pertaining to 42 CFR & HIPAA
Compliance and associated guidelines and regulations.
In the event of an emergency, will follow responsibilities as
outlined in the North Slope Borough program policies and procedures
and the Emergency Action Plan Manual.
Protect self, co-workers and consumers by following policies and
procedures to prevent the spread of blood borne and/or airborne
diseases.
May be required to work a non-traditional work schedule to include
evening, holidays and weekends and may be subject to 24 hour
on-call status.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of Department and Borough policies and procedures.
Knowledge of local community resources.
Skill in providing effective client care services.
Ability to communicate orally and in writting with staff and
clients.
Demonstrated work experience using PC and common software
applications.
Education, Experience, Certifications and Licenses Required
High School graduate or G.E.D/or, a combination of 12 years of
education and work related experience.
CYS Program** grant requirements indicate: a preference for
childcare staff to have no less than 50% of staff in a Residential
Care facility will possess a Bachelor's Degree; or may be
substituted with combination of four years of formal education and
experience working with children.
Ability to obtain CPR and Basic First Aid Certification within 30
days;
Must be 21 years of age or older;
Applicant must pass a criminal history background check conducted
by the State of Alaska Background Check Unit;
One-year separation from receiving services for substance use or
domestic violence perpetration;
Documentation that the individual is free from active pulmonary
tuberculosis;
Ability to obtain a valid Alaska driver's license that meets North
Slope Borough insurance criteria within the probationary period;
and
Have the ability to lift 35 to 50 pounds regularly.
This is a career ladder position. Please contact North Slope
Borough Human Resources/Recruiting Division for questions regarding
the career ladder.
THE NORTH SLOPE BOROUGH IS AN ALCOHOL AND DRUG FREE WORKPLACE.
This Job Description reflects North Slope Borough's best effort to
describe the essential functions and qualifications of the job
described. It is not exhaustive statement of all the duties,
responsibilities or qualifications of the job. This document is not
intended to exclude an opportunity for modifications consistent
with providing reasonable accommodation. This is not intended to be
a contract.
The North Slope Borough offers the following benefit packages to
all permanent full time and permanent part time employees who work
at least 15 hours a week.
Health care is provided at no cost to the employee (no premiums).
Our Health Care package covers major medical, preventive care,
vision, dental and prescription drug benefits.
Benefits do not apply to temporary employees.
01
The information provided in your application must support your
selected answers in the supplemental questions. The information you
provide will be verified and documentation may be required. Please
be as honest and accurate as possible. You may be asked to
demonstrate your knowledge and skills in a work sample or during an
interview.By completing this supplemental questionnaire you are
attesting that the information you have provided is accurate. Any
misstatements, omissions, or falsification of information may
eliminate you from consideration or result in dismissal. See resume
is not an acceptable answer to the questions.
02
This position is NON-Rotational. Housing is NOT provided.
Therefore, due to extreme weather conditions in the arctic and for
your safety, housing accommodations must be located and
pre-arranged by the applicant prior to the start of employment. The
applicant must pay for housing; it is not provided by the NSB.
Please note: The Borough is currently experiencing a housing
shortage. Due to the remote setting, applicants are urged to
consider this factor prior to submitting an application.Do you
certify that you understand the above information?
03
Which best describes your level of education?
04
Are you 21 years of age or older?
05
Are you able to lift 35 to 50 pounds regularly?
06
To comply with the Borough's nepotism law (NSBMC Sec. 2.20.170 and
2.20.290), the North Slope Borough must collect the following
information. Are you related by blood or marriage to the Department
Director Joshua Stein or Immediate Supervisor Qinugan Vilchis for
this position?
07
If Yes, please check boxes below that apply:
08
Do you currently live in the same residence as the Department
Director Joshua Stein or Immediate Supervisor Qinugan Vilchis of
this position?
09
If you checked Yes, please check the appropriate boxes below:I am
currently living in the same residence as the:
Required Question
Keywords: North Slope Borough, AK, Anchorage , CLIENT ADVOCATE, Other , Anchorage, Alaska
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