Operations Assistant (Kenai Fjords Tours)

Company: Pursuit Collection
Location: Seward
Posted on: April 14, 2025

Job Description:

What will be your daily pursuit?: As the Operations Assistant, you will play a critical role in ensuring operations run smoothly. Each day will look different, and you will be responsible for a variety of operational and administrative support functions at an assigned line of business within Pursuit's Alaska Collection. What will you do in this job?: OPERATIONS & ADMINISTRATIVE SUPPORT

• Priority of the role is to support the daily operation and operations management teams.
• At the direction of the management team, submit and track incident reports for assigned line of business.
• Monitor, track, and report on team member training progress and completion within ExpandShare platform.
• Assist with coordinating team member housing assignments in partnership with Operations management, and Employee Experience Coordinator if applicable to your assigned line of business.TEAM MEMBER SUPPORT
  • Coordinate and execute new team member onboarding and orientation, in partnership with People & Culture, for assigned line of business.
  • Serve as the initial point of contact for J1 students, assisting with inquiries and providing support.
  • Plan and coordinate team trips and activities in partnership with Operations management, and Employee Experience Coordinator if applicable to your assigned line of business.
  • Plan, coordinate, and execute team communications and town hall meetings for assigned line of business. Collaborate with team leaders to compile relevant information to distribute through communication channels and town hall presentations, including note taking and distribution of meeting notes and action items.
  • Act as the initial point of contact for team members seeking assistance.
  • Address and resolve basic team member inquiries and escalate more complex issues to the People & Culture team. What skills and experience do you need for this job?:
    • Previous experience in hospitality or a related industry preferred.
    • Exceptional organizational and multitasking skills, with the ability to complete tasks with a high level of accuracy and attention to detail.
    • Strong communication and interpersonal abilities with comfort communicating with a diverse workforce. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.

Keywords: Pursuit Collection, Anchorage , Operations Assistant (Kenai Fjords Tours), Other , Seward, Alaska