End User Device Technician

Company: ManTech
Location: Anchorage
Posted on: February 1, 2025

Job Description:

ManTech is seeking an experience and passionate, career and customer-oriented End User Device Technician to join our team at Alaska . The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. - What separates you from other candidates is a demonstration of networking experience, teaming skills, customer interaction, a strong sense of urgency, and a willingness to learn new technologies The responsibilities include but are not limited to the following.Responsibilities include but are not limited to:

• Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
• Travel required to support Regional objectives.
• Supports refresh, modernization, projects, and STO activities as required.
• Travels to support other locations within the area as needed.
• Follows proper processes of equipment classification and sanitization.
• Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.Minimum Qualifications:
  • Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + (must obtain within 6 months of start).
  • Experience or willingness to learn Installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices and completion of associated cabling work.
  • Customer facing experiencePreferred Qualifications:
    • Experience supporting CAN networking requirements.
    • Experience with a ticketing system.
    • Quality cabling skills in installation, splicing, and fabrication. -Clearance Requirements:
      • Must have a current/active TS/SCI w/ PolygraphPhysical Requirements:
        • Must be able to be in a stationary position more than 50% of the time
        • Must be able to communicate, converse, and exchange information with peers and senior personnel
        • Constantly operates a computer and other office productivity machinery, such as a computer
        • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
        • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Keywords: ManTech, Anchorage , End User Device Technician, Professions , Anchorage, Alaska